SEEK COUNSEL
To prevent any danger, Swiss4Win provides players with prevention measures and tools which can be easily found at any time on the website and in the player’s game account in the “Responsible gaming” section.
If you wish to report any changes in the behaviour or in the financial situation of someone caused by gambling, whether it concerns a family member, a friend or an acquaintance, you can contact our team in charge of social concept:
Person in charge of social concept: Gaia Carnelli
E-mail address: gaia.carnelli@casinolugano.ch
Telefono Amico (Anonymous phone counselling)
Visit the website www.143.ch or call 143
(At your disposal 24 hours a day, 365 days a year)
Ingrado Servizi per le dipendenze – Disturbi comportamentali GAT-P
Tel: 0800 040 080
disturbicomportamentali@ingrado.ch
Careplay
German - https://www.careplay.ch/de/spielsucht/
French - https://www.careplay.ch/fr/
Italian - https://www.careplay.ch/it/
Or write an email to info@careplay.ch
SOS-Spielsucht
https://www.sos-spielsucht.ch
Phone n.: 0800 040 080
SOS-Jeu
https://www.sos-jeu.ch/
Phone n.: 0800 801 381
Safezone
https://www.safezone.ch/
Phone n.: +41 (0)31 376 04 01
Moreover, the “Servizi per le dipendenze – Disturbi comportamentali GAT-P” and the Istituto di Ricerca sul Gioco d’Azzardo (INGRADO and IRGA) cooperate with cantonal and municipal institutions to coordinate the Social Concept measures by providing specialized consultations about gambling addiction.
What kind of player are you? Download the information flyer:
