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To comply with the rules imposed by the Federation and the Canton, Casinò Lugano has implemented a series of limitations and restrictions for its players in order to guarantee them maximum safety. Among the various rules, the obligation to use the mask was naturally introduced in all areas of the Casino for both customers and employees. Unfortunately, for some months now, the masks have become part of the basic equipment of every employee of the Casino and this obligation has prevented, prevents and will prevent the room staff from guaranteeing all players the most important and precious service, namely their smile. But just to overcome this limitation, Casinò Lugano has decided to find an alternative way to welcome its customers with a smile, despite the mask. From this idea the "month of the smile" was born. In fact, throughout the month of November, card dealers, waiters, receptionists, cashiers, security officers and all the other employees of Casinò Lugano SA will welcome their players with a "smile" drawn on their masks. The communication campaign aimed at giving an extra smile to all players, just at a time when it is difficult to do everything, even smile, is a derivation of the campaign "Let's play everything but not with health". The claim this time is: "Smiling is our trump card" and alludes to a peculiar characteristic of the excellent service historically offered by Casinò Lugano. In a period like this, the "smile" takes on an even greater value because, as the campaign's body copy states, "it helps to overcome any difficulty". Always and in any case in compliance with federal and cantonal provisions regarding the fight and prevention of Covid-19. Therefore, starting from Halloween night on October 31, which this year will not have the canonical party celebrations, until the end of November, all players who enter the Lugano Casino will find many smiles printed on the employee masks. With the aim of spending a day or an evening full of fun with them in total safety.


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