Software & Connectivity > Withdrawal history
If a disconnection were to happen while you are making a withdrawal, the results can be two:
1) Your withdrawal was successful despite the disconnection, your real balance is reduced by the amount you have withdrawn and it will appear in the page “Pending withdrawals” of your account;
2) Your withdrawal didn’t go through and the real balance on your game account hasn’t changed.
For any doubt, our customer service is always at your disposal at [email protected].